Score505 Privacy Policy

Score505 values the privacy of every user in Malaysia. This policy explains how we collect, use, store and protect your personal information when you use our platform.

By registering for or using score505 services, you agree to this privacy policy. Please read it carefully before continuing.

Protected Data User Privacy Account Security Confidential Information Legal Compliance User Rights Managed Cookies Secure MYR Payments Protected Data User Privacy Account Security Confidential Information Legal Compliance User Rights Managed Cookies Secure MYR Payments

What Information Do We Collect?

To deliver the best experience, score505 collects several types of information from users, including:

  • Account information – username, email address, phone number and password set during registration.
  • Device and browser information – device type, operating system, IP address and browser data used to access the platform.
  • Local payment information – transaction details in MYR including payment methods such as FPX and GrabPay, without storing full card numbers.
  • Cookies and tracking data – browser session information to improve the user experience.
  • Usage data – pages visited, access times, game types played, and activity within the platform.

All information is collected only when necessary and with user consent.

How Is Your Information Used?

Information collected by score505 is used for the following purposes:

  • Processing account registrations and verifying user identities.
  • Processing deposit and withdrawal transactions in MYR securely.
  • Providing accurate and effective customer support.
  • Sending notifications related to promotions, updates, and important platform information.
  • Improving the user experience through analysis of overall platform usage data.
  • Complying with applicable laws and regulations in Malaysia.

We will not use your information for any purpose beyond those stated above without your consent.

How Do We Use Cookies?

Score505 uses cookies to keep the platform running smoothly and to enhance your browsing experience. Cookies allow us to recognise your login session, save language preferences and improve navigation.

There are two types of cookies in use:

  • Essential Cookies – required for core platform functions such as login and session security.
  • Analytics Cookies – helps us understand how users interact with the platform for improvement purposes.

You can manage cookie settings through your browser. However, disabling certain cookies may affect platform functionality.

Data Storage & Security

Your data security is score505's top priority. We use SSL encryption to protect all data transmitted between your device and our servers.

Personal data is stored on secure servers with strict access controls. Only authorised personnel may access user information, and only when necessary for operational purposes.

We retain your data for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal requirements. Once that period ends, your data will be securely deleted or anonymised.

Sharing Information With Third Parties

Score505 does not sell or rent users' personal information to any third party for marketing purposes.

However, we may share information with trusted third parties in the following circumstances:

  • Payment service providers that process MYR transactions on our behalf.
  • Technology service providers that assist with platform operations.
  • Legal authorities or regulators when required under Malaysian law.

All third parties involved are required to adhere to data protection standards equivalent to our own.

Your Rights as a User

As a score505 user in Malaysia, you have the following rights regarding your personal data:

Right to Access

You may request a copy of the personal information we hold about you at any time.

Right to Rectification

If your information is inaccurate or out of date, you may request that we update it promptly.

Right to Erasure

In certain circumstances, you may request that your personal data be deleted from our systems.

To exercise any of the rights above, please contact the score505 support team by email at [email protected]. We will process your request within a reasonable timeframe.

Policy Changes & How to Contact Us

Score505 reserves the right to update this Privacy Policy from time to time to reflect changes in law, technology or platform operations. Users will be notified of any significant changes via in-platform notifications or email.

Continued use of the platform after any update constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy or how we handle your data, please reach us at:

Create Account FAQ